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Team Academy Certificate swap 2022

Justin Zijdewind
  • Updated

In the weekend of July 25th we have scheduled maintenance to the network which involves updating the certificates used to guarantee a secure connection to the B.amsterdam WiFi network. After the update you may run into problems connecting to the network depending on the device/OS and previously used authentication method (username/password or User Profile). 

If you have trouble connecting to the Team Academy WiFi network, please look at our OS-specific guides:

  1. macOS manual
  2. Windows manual
  3. iOS manual
  4. Android manual

Note: The screenshots often refer to the Apollo14 or B.amsterdam WiFi network. In your case it should state Team Academy.

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macOS manual

Connecting to the updated Wi-Fi network could result in authentication failures.

To reconnect please follow these steps:

  1. Check if you previously installed the Zerospace WiFi configuration profile. Go to System Preferences → Profiles and select the Zerospace WiFi configuration.
    macos-11.6-certswap2022-ta-en-01.png
  2. This profile should contain the old certificate named ZeroSpace MDC 2022 valid until July 28th 2022. Remove the profile named Zerospace WiFi configuration by clicking on the button with the minus symbol at the bottom of the list. Confirm you want to remove the certificate.
    macos-11.6-certswap2022-ta-en-02.png
  3. Follow our onboarding manual in the knowledge base to reconnect with the Apollo14 Wi-Fi network.

 

 

Note: Forgot your username and password?

Ask one of the administrators to resend it to you. See here the list of admins:

 

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Windows 10 manual

When your Windows 10 device has previously connected to the network, you will get a message asking you to connect to the Team Academy network.

  1. Connect to the Team Academy WiFi network if the device is not already trying to connect.
  2. Windows will ask you to continue connecting (using the new certificates). Simply click "Connect"
    Windows_10_-_Accept_Cert_Change_.png

 

 

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iOS manual

Connecting to the updated network place could result in authentication failures like Unable to join network "Team Academy". To solve this, take the following steps:

  1. Check if you have previously installed a profile. Go to Settings > General > VPN & Device Management > Zerospace Wi-Fi configuration > More Details
    ios-15-certswap2022-ta-en-01.png
  2. Scroll down to the see that the expiration date of the ZeroSpace MDC certificate is 28 July 2022
    ios-15-certswap2022-ta-en-02.png
  3. Tap on the back button in the top-left to go back to the profile.
  4. Remove the profile named "Zerospace Wi-Fi configuration" by tapping on Remove Profile.
    ios-15-certswap2022-ta-en-03.png
  5. Confirm that you want to remove the profile.
  6. Follow our onboarding manual to reconnect with the Team Academy Wi-Fi network. 

Note: iOS might ask you to verify the new certificates.

 

Note: Forgot your username and password?

Ask one of the administrators to resend it to you. See here the list of admins:

 

 

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Android manual

On Android devices the WiFi should connect automatically to the Team Academy Wi-Fi network without any issues according to our tests. If you are not able to connect to the Team Academy Wi-Fi network, please contact the servicedesk by email servicedesk@zerospace.nl or phone 085 488 2999.

 

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